LaTeX Typesetting aims to provide a simple, friendly, quick and highly personalized service. This means listening to your requirements and providing you with one quote for the project. The overall workflow is identical, whether you want a custom-built template or would simply like your content typeset in an existing LaTeX template.
Describing the Workflow
1. Discuss your requirements
Submit your requirements for a project in an enquiry through the site or by email. This can include a current LaTeX document you would like modified, design requirements for creating a new template or content you would like typeset in an existing LaTeX template.
Examples of template requirements include written descriptions, drawings, pre-existing templates, or mock up images of how you would like your document to look.
2. Receive a quote
Once we have worked together to clarify and establish exactly what you would like as a list of features/deliverables, you will receive a quote for the number of hours the project is expected to take, as well as an estimate for the time it will take to receive your first draft. If you accept these, an invoice will follow for half the value of the quoted time.
You will not be charged beyond the quote you receive, even if the project takes longer than anticipated. LaTeX Typesetting believes in taking responsibility for estimating project timing—this means your project will not balloon out in cost.
3. The work is carried out
After payment of the invoice, work will begin on creating the first draft. Unless otherwise arranged, you will receive the first draft within a week.
If you decide you would like additional features in your template after work has begun—or after seeing the first draft—it may be necessary to increase the number of quoted hours depending on the complexity of the additional features requested.
4. You inspect PDF drafts
After you receive the first PDF draft of your document, you will have an opportunity to request any aesthetic, structural or content changes you may require. Revisions will be made and you'll receive additional PDF drafts over several iterations until you are satisfied that the specifications have been met.
Only PDF drafts are sent rather than the code used to make them, as this acts as collateral to ensure payment for the second half of the project.
5. Receive the template code
Once you are satisfied that the work is to your specifications, you will be sent a second invoice for the second half of the quoted time. After payment, you will receive the final template code in a format ready to be compiled.
If you have any issues compiling the template on your system, basic support with your LaTeX distribution will be provided to get you going with the template.
Additional Support and Changes
Within reason, your project will be supported after it has been delivered. Should you have any questions or difficulties in using your new template, send them through by email and support will be provided to make sure your issues are resolved.
Often times, additional features or template functionality may be needed after the template has been created and used to produce real documents. This can be arranged on an ad hoc basis following the delivery of a template. This work will be quoted on a case-by-base basis and is not subject to the minimum project duration.